Win 999 JOD daily with our cards’ raffle

Make your next shopping trip even more exciting!

Win 999 JOD daily with our cards’ raffle

Use your Bank al Etihad card when shopping in any store or online between July 27 and October 27 and be one of the 3 lucky winners to win a daily cash prize worth 999 JOD.

Terms & Conditions:

  • Raffle applies to all debit, credit, and prepaid cards. Business cards are excluded.
  • Local, international and online purchases are included
  • Minimum transaction amount to enter the draw is 5 JOD
  • Bill payments using credit cards will not be included in the raffle
  • Date of entering the draw will depend on transaction posting date. Reversed transactions are not included.
  • Every transaction of 5 JOD or more provides one chance to enter the draw, with a limit of 10 transactions per day
  • An extra chance will be given if a transaction exceeds 100 JOD
  • You only win once, so winners will be excluded from upcoming draws

Promotion is valid for 3 months, from July 27 until October 27

Shop worldwide using any of our cards and get your custom fees back!

Shop worldwide with Shop & Ship by Aramex using any of our cards and get your custom fees back!

We know how frustrating it is when your shopping gets left behind in the basket because you found out that your favorite online shopping destination doesn’t ship to Jordan.

That’s why we’ve teamed up with Shop & Ship to make your online shopping experience smoother. Shop & Ship helps bring your favorite products from more than 30 countries worldwide straight to your doorstep. Enjoy this hassle-free solution and make online purchases anywhere, any time.

You’ll receive:

  1. Cash back of up to 20 JOD of the total value of the custom service fees for two shipments monthly
  2. A free Shop & Ship basic subscription
  3. A 10 USD S&S Flex subscription fee (instead of 119 USD)

Become a member:

Not a shop & ship member? Become a member in minutes and benefit from their best deals:

  1. Click Sign Up, fill in your personal details and proceed to payment
  2. At the payment tab, fill in your Bank al Etihad card details and select ‘Save as default payment option’ and ‘Auto Pay’ to get your discount
  3. In the promo code field, enter the first 6 digits of your Bank al Etihad card followed by the word “Basic” for the Shop & Ship Basic Membership or “FLEX” for the Shop & Ship Flex Membership
  4. You’ll get a free lifetime membership by choosing the Shop & Ship Basic membership. If you’re looking for a flexible way to shop with amazing deals and benefits, sign up for the S&S Flex Membership where you’ll automatically get a 10 USD subscription

Terms and conditions

  1. Promotion is valid from 12/7/2020 until 30/9/2020
  2. The offer applies to Bank al Etihad card holders
  3. Customers will receive cash back equal to the value of custom fees for up to 2 shipments per month based on the table below (this excludes additional custom fees that are added on shipments that exceed 100 JOD in value)
Purchase ValueCash Back Amount
1 – 50 JOD5 JDs
50-100 JOD10 JDs

In the event of not selecting a Bank al Etihad Card as a payment method, the promotion will not be valid.

We’re here to help!

All our branches are open to serve you. Please follow our social media channels for frequent updates on working hours.

For your safety and the safety of our employees, please don’t forget to wear a mask and gloves and keep a distance of 2 meters at least between you and other customers.

We also remain available 24/7 to provide support and advice through phone, email and live chat:

  • Phone and email support: speak to our contact center representatives over the phone around the clock by calling +(962) 6 560 0444 or email us at
  • Live chat: chat with us live through our app around the clock, by text, voice call or video call. Download our app now

*Note: our contact center is experiencing higher than normal traffic at this time, we would like to thank you for your patience and assure you that your enquiries will be answered as soon as possible.

Supporting your banking needs

Our secure mobile banking app gives you control of your money, even during these challenging times:

  • Send and receive money securely, locally and internationally. With branches on lock down, you can still send money to family abroad and accept support from family and friends abroad
  • Send money worldwide with Western Union right from the app
  • Manage your accounts and see how much you’re spending
  • Easily manage your cards anytime; control your card limits for online payments and cash withdrawals, and freeze your card in the app if lost or stolen
  • Pay your bills with a single tap. This includes phone and internet bills, mobile (pre and postpaid), water, electricity, gas and much more

You can download our app by clicking on this link All you need to register is your debit card and pin.

A helping hand

We are committed to supporting our customers through tough times and will continue to evolve our efforts throughout this phase:

  1. No commissions on cash withdrawals from any ATM in Jordan
  2. Postponed loan and credit card repayment without late payment fees
  3. No penalties or fees on returned cheques
  4. Tailored help to business owners who are experiencing hardship
  5. Zero-interest loan up to 50,000 JOD to eligible clients to help cover their employees’ salaries. Click here to learn more

*Terms and conditions apply

The Rise of fraud and cyber threats

Globally, banks are being warned of a potential rise in cyberattacks and cyber-security related fraud due to the chaos caused by COVID-19. We are taking the highest measures to raise our security standards, but we also encourage you to remain diligent.

  • Do not disclose any personal or financial information to anyone and remember that we will never ask you to share your PIN codes or passcodes
  • Do not open emails or attachments or click on links from an unknown or suspicious source
  • If you believe that you have been a victim of fraud, contact us immediately by calling +(962) 6 560 0444.

Investor News

Bank al Etihad Extraordinary General Assembly Meeting 2020

The Board of Directors of Bank al Etihad has decided to hold an Extraordinary General Assembly on Thursday 20.02.2020 at 10am at its headquarters in Shmeisani, Halim Al Salfiti Theater.

Results of the 43rd Extraordinary General Assembly 20.2.2020

Bank al Etihad Announces Distribution of Cash Dividends for 2019

The annual Ordinary General Assembly Meeting took place on 25 April 2019 at our Headquarters with 90.91% attendance of shareholders. The General Assembly approved the distribution of 22,400,000 JOD with a percentage of 14% per share as cash dividends to shareholders.

42nd General Assembly Minutes of Meeting 25/04/2019

Invitation to attend the Ordinary General Assembly Meeting 30.4.2020

Bank al Etihad’s Board of Directors cordially invites you to attend the Annual Ordinary General Assembly Meeting on Thursday 30.4.2020 at 11 am to deliberate the agenda that was sent to shareholders.

44th General Assembly Minutes of Meeting 30/4/2020